Customer Care / Return Policy

Your satisfaction is our priority. 
If you have any question or concern about an item prior to purchasing it, please make sure to contact us at lechienbleuny@gmail.com and we will make sure to address it.

 

RETURN & EXCHANGE POLICY


If for some reason you are not satisfied with your purchase, you can exchange or return it within 15 business days of delivery under the following conditions:

 

- Buyers are responsible for cost of shipping returned merchandise. 

- Please contact us via lechienbleuny@gmail.com to obtain a return label.

- Refunds / exchanges are not available for custom made items. 

- Refunds / exchanges are only available in the U.S.

- The item(s) must be returned in unused condition with all Le Chien Bleu NY garment tags attached. Washed, damaged or soiled may not be accepted.

- Refunds will be issued back to the purchaser's credit card or PayPal account.

- Please note that in case of an exchange, there may be an additional shipping fee for the new item(s).

- We have tried to display as accurately as possible the colors of our products that show on our website. We cannot guarantee that your computer monitor or mobile phone's display of any color will be accurate.