HugSmart Pet - Foodie Japan | Bento Box

Where are we shipping from?

All our items get shipped from New York, USA.

Do you offer free shipping?

Yes, we do offer free shipping anywhere in the U.S. on orders over $100

How long does it take to ship?

Most orders ship within 1- 5days of placing an order. Custom orders including XXS and XXL sizes, and handmade items can take 3-10 days depending on the quantity and project. Most orders won't take more than 7 days to be manufactured.

Do you ship to PO boxes?

Yes, we do ship to PO boxes. 

What are your shipping rates for international shipping?

Shipping rates for outside the US are calculated at checkout before the order is submitted. Please choose UPS shipping options if you want faster & guaranteed deliveries.

How long will shipping take for international orders?

Standard shipping times can take 5-22 business days. 

Customs and duties for International shipping

We do not cover taxes or duties for international shipping. The customer is responsible for any additional fees. If duties fees are not prepaid, they are required upon delivery. More information on duty and tax requirements can be obtained by contacting your local customs office or tax agency.

hand wash in cold water recommended or gentle machine wash flat dry